Professionals and volunteers

This section provides safeguarding information and advice for professionals and volunteers who deliver services to children, young people and their families.

As a professional or volunteer working with or for children you are in a good position to notice if a child is showing signs of abuse or neglect, or to suspect whether they have been a victim of bullying or have seen harmful content on the internet.

This website has advice and guidance, and links to other useful sites, to help you understand what action you can take to protect a child.

We also have a useful policies and procedures to help professionals and volunteers to understand how they can safeguard children they work or come into contact with.

We also provide threshold guidance for professionals to help identify when a child may need support.

Starting Point

If you are worried that a child is suffering or at risk of significant harm you can Call Derbyshire on tel: 01629 533190. If it is an emergency, please call the police on tel: 999 or 101.

We want each case to be reported to us as early as possible, so our partner agencies can provide support at the first opportunity. That's why we set up the Starting Point hotline specifically for professionals.

Starting Point is Derbyshire's 24 hours a day, 7 days a week, year-round contact and referral service for concerns that a child is suffering or is at risk of significant harm.

Child referrals

If you're a professional wanting to make a child referral, please complete the Starting Point request for support form.

Read more about support for families and early help.

Advice and consultation

If you're a professional working with children and require advice, or support with safeguarding services please tel: 01629 535353, Monday to Friday between 8am and 6pm.

Female genital mutilation

Female genital mutilation (FGM) is a criminal offence in the UK under the Female Genital Mutilation Act 2003.

Child deaths

When the death of a child is reported in Derbyshire, it is our duty to make sure that there is a review of the circumstances of the death.

Child sexual exploitation

Child sexual exploitation (CSE) is the abuse of children and young people up to the age of 18.

Child trafficking

Child trafficking is a form of organised crime which involves taking children across or within national borders.

Early help assessments

We're promoting the early help assessment approach.

Forced marriage

Forced marriage is when someone faces physical or emotional pressure to marry a partner they have not chosen themselves.

Online safety

We all know that the internet and social media have become a huge part of children's lives.


The Counter-Terrorism and Security Act 2015 places a duty on anybody working with children and young people to be aware of the their duty to stop people from being drawn into terrorism.

Schools and colleges

This section supports primary, secondary and other education settings by providing information about domestic violence and abuse and helps schools to tackle the potential impact on children and young people.

Allegations against staff

A person's behaviour, at work or home or online, may cause concerns about their suitability to work or volunteer with children or young people.

Drugs and alcohol

Derbyshire Recovery Partnership (DRP) is a drug and alcohol treatment service between Derbyshire Healthcare NHS Foundation Trust, Derbyshire Alcohol Advice Service (DAAS), Phoenix Futures and Intuitive Thinking Skills.

Unborn child, babies or toddlers

Best practice if you are concerned about the welfare of an unborn child, baby or toddler.

Child protection conferences

When reports about a child are referred, the police or the local authority will first assess if the child is at immediate risk of danger.


There are two statutory definitions of neglect: one for criminal and one for civil purposes.